CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA
Data Controller: Zeyta
Address: TATLIKUYU MAH. TATLIKUYU CAD. NO: 17 B GEBZE/
KOCAELİ
Phone: +905332732842
Email: info@zeytajewellery.com
In accordance with the Turkish Code of Obligations No. 6098, the Law on Consumer Protection No. 6502, the Law on Regulation of Electronic Commerce No. 6563, the Law on Protection of Personal Data No. 6698 ("KVKK") and related legislation, the personal data of our customers are processed within the framework of this Clarification Text.
1. PROCESSED PERSONAL DATA
The following personal data may be processed:
- Identity Information (name, surname)
- Contact Information (phone, email, address)
- Invoice and Delivery Information
- Payment and order information
- Browser and device information, IP address (e.g.: {{browser_ip}})
- Site usage information (cookies, session information, etc.)
2. PURPOSES OF PROCESSING PERSONAL DATA
Your personal data is processed for the following purposes:
- Order creation, payment processing, product/service delivery
- Billing and accounting processes
- Customer services and after-sales support
- Request and complaint management
- Fulfillment of legal obligations
- Membership transactions and user account management
- Campaign, promotion, and informational communication if you have given consent for messages
- Security, fraud and misuse prevention
3. METHOD OF COLLECTING PERSONAL DATA
Personal data is collected automatically or manually through our website, during order processing, membership forms, cookies, customer support channels, email, and e-commerce infrastructure.
4. TRANSFER OF PERSONAL DATA
Personal data may be transferred legally and for the following purposes:
- To cargo/logistics companies for product delivery
- To banks and payment institutions for payment transactions
- To relevant public institutions due to legal obligations
- To technical support, hosting, and infrastructure providers
- To business partners in mandatory cases
5. USE OF COOKIES
Cookies are used on our site to improve user experience, remember your preferences, and analyze visit statistics. You can manage your cookie preferences through your browser settings.
6. RIGHTS OF THE RECIPIENT UNDER KVKK
In accordance with Article 11 of KVKK No. 6698, you have the following rights:
- To learn whether personal data is processed
- To request information if it has been processed
- To learn the purpose of processing and whether it is used appropriately
- To know the third parties to whom it has been transferred
- To request correction if it is incomplete or incorrectly processed
- To request deletion or destruction if the reasons requiring processing cease to exist
- To request notification to third parties to whom it has been transferred
- To object to a negative result arising from the analysis by an automatic system
- To request compensation if damage occurs
7. EXERCISING YOUR RIGHTS
You can submit your requests regarding these rights to info@zeytajewellery.com. Applications will be finalized within 30 days. Identity verification may be requested if necessary.
8. DATA RETENTION PERIODS
Your personal data is stored for the periods stipulated in the legislation or for the period required by the purpose of processing. When the period expires, the data is deleted, destroyed, or anonymized.
9. CASES REQUIRING EXPLICIT CONSENT
Commercial electronic messages (SMS, email, etc.) are only sent if you give your explicit consent. You can withdraw your explicit consent at any time.
10. THIRD-PARTY SERVICES
Payment, hosting, security, and analysis services may be provided by Shopify infrastructure and/or domestic-foreign business partners. Data shared with these organizations is used only for the relevant purpose.
11. SECURITY
Your personal data is protected by technical and administrative measures. The Shopify infrastructure operates with SSL encryption and international security standards.
12. EFFECTIVE DATE
This Clarification Text was updated on 25.08.2026. The use of our website/application implies that the text has been read and accepted.