Distance Sales Agreement

1. PARTIES

This Distance Sales Agreement ("Agreement") is established electronically between the Seller, whose information is provided below, and the Buyer, who purchases products/services via the website zeytajewellery.com.

The Parties acknowledge, declare, and undertake that they have read the entirety of this Agreement, fully understood its content, and approved all its provisions.

SELLER

Title Zeyta Jewellery
Address Serdivan, 153, 54050 Sakarya, Turkey
Phone +90 533 273 28 42
Email info@zeytajewellery.com
MERSIS No
Tax Office / No ULUÇINAR / 9340143476

BUYER

Name Surname
Address
Phone
Email

The Seller and the Buyer will be referred to individually as "Party" and collectively as "Parties". By purchasing products and services from the Seller, the Buyer acknowledges, declares, and undertakes that they have read the entirety of this Agreement, fully understood its content, and approved all its provisions. The Buyer guarantees the accuracy of the information provided during the service purchase.

2. ESTABLISHMENT OF THE AGREEMENT

THE BUYER ACKNOWLEDGES THAT THEY HAVE READ AND UNDERSTOOD THE AGREEMENT, AND ARE AWARE OF THEIR RIGHTS AND OBLIGATIONS.

THE PARTIES ACKNOWLEDGE THAT THERE IS NO DISPROPORTION BETWEEN THE PERFORMANCES AGREED UPON IN THE AGREEMENT, AND THAT THE MUTUAL PERFORMANCES ARE SUITABLE FOR THE NATURE OF THE WORK, AND THAT THEY HAVE NO LACK OF EXPERIENCE WITHIN THE SCOPE OF THE TRANSACTIONS SUBJECT TO THE AGREEMENT.

THE BUYER ACKNOWLEDGES THAT THEY HAVE FULLY CONCLUDED THAT THE TRANSACTIONS WITHIN THE SCOPE OF THE AGREEMENT ARE IN THEIR BEST INTEREST, AND THAT THEY WILL ABIDE BY ALL TERMS AND CONDITIONS OF THEIR OWN FREE WILL.

THE PARTIES ACKNOWLEDGE THAT THE PROVISIONS OF THE AGREEMENT DO NOT CONTAIN ANY CHARACTERISTICS THAT CAN BE CONSIDERED UNFAIR TERMS, AND THAT THERE IS NO INJUSTICE IN TERMS OF THE BALANCE OF INTERESTS. THE PROVISIONS OF THIS AGREEMENT HAVE BEEN PREPARED IN ACCORDANCE WITH THE REGULATION ON UNFAIR TERMS IN CONSUMER CONTRACTS AND THE LEGISLATION ON CONSUMER PROTECTION.

3. SUBJECT AND SCOPE OF THE AGREEMENT

The subject of this Agreement is to determine the rights and obligations of the Parties regarding the sale and delivery of the product, whose characteristics and sales price are specified below, ordered electronically by the Buyer from the Seller's website zeytajewellery.com ("Site"), in accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

4. ESSENTIAL CHARACTERISTICS OF THE GOODS OR SERVICES SUBJECT TO THE AGREEMENT

Order No: — · Order Date: —

The list of products purchased when the order was placed is located in this area.

5. PAYMENT AND DELIVERY TERMS

Total product price excluding shipping
Shipping fee
Total price including taxes and shipping
Payment method
Delivery address
Recipient

The total product price is collected from the Buyer by the Seller. The order is shipped with the Seller's contracted cargo company; tracking information is additionally communicated to the Buyer.

6. DELIVERY

Unless the product subject to the contract is a product prepared in accordance with the Buyer's request or personal needs, it shall be delivered to the Buyer or to the person/entity at the address indicated by them within the period specified in the pre-information form, depending on the distance of the Buyer's delivery address, provided that it does not exceed the legal period of 30 (thirty) days.

For the delivery of the product, it is mandatory that this Agreement and the Pre-Information Form have been confirmed electronically by the Buyer, and that the product price has been paid in full and completely through the payment method chosen by the Buyer. If for any reason the product price is not paid, is paid incompletely, or if the payment is cancelled in bank records, the Seller is considered to be released from the obligation to deliver the product.

In cases where it becomes impossible to fulfill the performance of the goods or services subject to the order, the Seller shall notify the Buyer in writing or via a permanent data storage device within 3 (three) days from the date they become aware of this situation, and shall return all payments collected, including delivery costs if any, to the Buyer within 14 (fourteen) days at the latest from the date of notification.

7. BUYER'S DECLARATIONS AND UNDERTAKINGS

The Buyer acknowledges, declares, and undertakes that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, delivery, and shipping cost of the goods or services subject to the Agreement on the Site, that they have provided the necessary electronic confirmation, and that by approving the order, they are aware that they are under a PAYMENT OBLIGATION.

By confirming this Agreement and the Pre-Information Form electronically, the Buyer confirms that they have received accurate and complete information regarding the address, essential characteristics of the ordered goods or services, price including taxes, payment, and delivery details that must be provided by the Seller to the Buyer before the conclusion of distance contracts.

If, after the delivery of the goods or services, the Buyer's credit card is used unfairly or unlawfully by unauthorized persons due to no fault of the Buyer, and the relevant bank or financial institution does not pay the price to the Seller, the Buyer is obliged to return the goods or services to the Seller within 3 (three) days, provided that they have been delivered to them. In this case, delivery expenses shall be borne by the Buyer.

If the goods or services subject to the contract are to be delivered to a person other than the Buyer, the Seller cannot be held responsible if the person to be delivered does not accept the delivery. If the Buyer is not present at the address where they requested the order to be delivered, the order will not be left at another address.

The Buyer must inspect the product before receiving it; they should not accept faulty and damaged products that can be detected through ordinary inspection from the Seller's representative or the cargo company. If the Buyer neglects to inspect the goods and accepts them, the product is deemed to have been accepted as sound and undamaged.

8. SELLER'S DECLARATIONS AND UNDERTAKINGS

The Seller is responsible for delivering the goods or services subject to the Agreement to the Buyer in accordance with consumer legislation, sound, complete, conforming to the specifications stated in the order, and with warranty certificates and user manuals, if any.

The Seller may supply a different product of equal quality and price to the Buyer before the expiration of the performance obligation arising from the Agreement, provided that there is a just cause, the Buyer is informed, and their explicit consent is obtained.

The Seller is responsible for any loss and damage occurring until the goods are delivered to the Buyer or a third party designated by the Buyer other than the carrier. If the Buyer requests shipment with a carrier other than the carrier designated by the Seller, the Seller is not responsible for any loss or damage that may occur after the goods are delivered to the relevant carrier.

9. BUYER'S RIGHT OF WITHDRAWAL

The terms and conditions under this article are only applicable if the Buyer has the status of a consumer within the scope of the relevant legislation.

The Buyer has the right to withdraw from the contract without giving any reason and without paying any penalty within 14 (fourteen) days from the date the contract for service performance is established, or from the date they receive the goods in distance contracts for the sale of goods. It is sufficient that the notification of the exercise of the right of withdrawal has been made to the Seller in writing or via a permanent data storage device within this period. The withdrawal notification can be sent to the address Serdivan, 153, 54050 Sakarya, or to the e-mail address info@zeytajewellery.com.

If the Buyer exercises their right of withdrawal before the delivery of the product, the Seller shall refund all collected payments, including delivery costs if any, within 14 (fourteen) days from the date the withdrawal notification reaches them, in accordance with the payment method used by the Buyer during the purchase, and without incurring any expenses or obligations in a single payment.

If the Buyer exercises their right of withdrawal after the delivery of the product, the Seller shall refund all collected payments in the same manner within 14 (fourteen) days from the date the Buyer delivers the product to the cargo company stipulated by the Seller. If the Buyer returns the goods with a carrier other than the one stipulated for return, this period starts from the date the goods reach the Seller, and the Seller is not responsible for return shipping costs and any damage that may occur during the shipping process.

The Buyer must return the goods to the Seller within 14 (fourteen) days from the date they send the withdrawal notification. The invoice, box, packaging, any standard accessories, and other products given as gifts due to the purchase of the goods must be returned completely and undamaged with the goods subject to return. The Buyer must use the goods appropriately within the withdrawal period, in accordance with their function, technical specifications, and usage instructions; otherwise, they are responsible for any changes and deterioration in the goods.

Pursuant to Article 15 of the Regulation on Distance Contracts, the right of withdrawal does not apply to; goods or services whose prices vary depending on fluctuations in financial markets, goods prepared in accordance with the consumer's wishes or personal needs (jewelry jar), goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and are not suitable for return for health and hygiene reasons (earrings, ear cuffs, piercings), goods that are mixed with other products after delivery and cannot be separated by their nature, books, digital content and computer consumables offered in a protective opened physical environment, periodicals, accommodation, freight transport, car rental, food and beverage supply, and leisure activities that must be performed on a specific date or period, services performed instantly in an electronic environment and intangible goods delivered instantly to the consumer, services whose performance has begun with the consumer's consent before the expiration of the right of withdrawal period, and contracts concluded by live auction.

10. COMPLAINT RESOLUTION METHOD

The Buyer can communicate their complaints regarding the purchased goods and/or services directly to the Seller (using the contact information provided above). In the event of a complaint, the Seller will provide all possible support to resolve the issue.

11. DEFAULT AND LEGAL CONSEQUENCES

If the Buyer defaults on transactions made with a credit card, they will be liable to the bank within the framework of the credit card agreement between them and the card-issuing bank. In such a case, the relevant bank may resort to legal remedies and may claim the resulting expenses and attorney's fees from the Buyer. In any case, if the Buyer defaults, the Buyer will be responsible for any damages and losses incurred by the Seller.

12. INTELLECTUAL PROPERTY

All intellectual and industrial property rights and proprietary rights regarding all information and content on the Site, and their arrangement, revision, and partial/complete use, belong to the Seller, except for those belonging to third parties by agreement with the Seller. No part or whole of the products purchased by the Buyer and/or any information, software, or service obtained from the product can be modified, copied, distributed, reproduced, published, subjected to derivative works, transferred, or sold.

13. DISPUTE RESOLUTION

Any complaints and objections arising from this Agreement can be made to the Consumer Arbitration Committee in the Buyer's place of residence or where the consumer transaction took place, according to the monetary limits determined by the Ministry of Trade in December each year, or to the Consumer Court, provided that mediation is sought before filing a lawsuit in accordance with Article 73/A of Law No. 6502.

14. OTHER PROVISIONS

The Seller may transfer its rights and obligations arising from this Agreement to third parties without the Buyer's consent. The Buyer cannot transfer its rights and obligations arising from this Agreement to third parties without the Seller's consent.

The Buyer accepts that the electronic records, system records, commercial and ledger records kept by the Seller in its database or servers will constitute valid, binding, conclusive, and exclusive evidence in disputes that may arise within this Agreement, and that this article constitutes an evidence agreement within the meaning of Article 193 of the Code of Civil Procedure.

Events that prevent and/or delay the Parties from fulfilling their obligations under this Agreement, without fault or negligence of the relevant Party, and that occur beyond their control, are considered force majeure (such as strikes, lockouts, wars, acts of terrorism, earthquakes, fires, floods, and similar natural disasters, actions of official authorities, technical failures originating from infrastructure and the internet). The Parties shall not be held responsible for not being able to fulfill their obligations completely or on time in such situations.

15. EFFECTIVE DATE

This Agreement was concluded and entered into force on the date it was approved electronically by the Buyer. The text of the Agreement will be sent to the email address provided by the Buyer after its approval and will be stored by the Seller for a period of 3 (three) years. The Buyer may request access to a copy of the Agreement by sending a request to info@zeytajewellery.com.

SELLER: Zeyta Jewellery
BUYER: